The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Yes, I can customize pretty much anything in my shop. I can make custom color schemes for any mobile, ornament, boutonniere or bouquet. I can also customize frames, gift sets and mirrors.
All origami items are made with paper and can not be cleaned with any cleaner or damp cloths. I recommend dusting with a feather duster or Swiffer type duster at least once a month. I also recommend using canned air to clean dust out from inside the folds of the origami pieces. Frames and mirrors may be cleaned using a damp cloth.
If your item is a gift I am happy to add a gift note (on a handmade card) along with an invoice with no prices on it. Please just leave a note for me at purchase. Some items can be gift wrapped (ornaments, frames and mirrors). There is an extra charge for gift wrapping and can be purchased at checkout.
Please note I am happy to make custom orders but they either need to be paid for or have a deposit put down before I start work. Each custom piece is unique and handmade, so they can not be resold if buyers back out before payment. I will send paper samples for approval to make sure orders are what you want.